Job Description
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About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role As Chief of Staff to the Chief People Officer (CPO), you will be the CPO’s right hand—serving as a strategic thought partner, trusted advisor, and operational lead who amplifies their impact across the business. You’ll drive clarity and execution by orchestrating the people strategy, leading HR’s annual planning process, and guiding high-priority, cross-functional initiatives. This role serves as a force multiplier, translating vision into action and ensuring the CPO’s agenda is seamlessly integrated across People leadership, executive stakeholders, and key delivery teams. You’ll connect the dots between strategy and execution—bringing rigor, foresight, and alignment to every layer of the HR function and beyond. This is a people manager role, overseeing a high-performing team of Program Managers and providing strategic direction, coaching, and operational oversight. The person will report to the Vice President of HR for HR Strategy and Transformation and will sit on the Lumen HR leadership team.
A passion for innovation is essential, along with a commitment to excellence grounded in Lumen’s 8 cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, Growth Mindset, and Respect.
Location This is a remote position open to candidates based anywhere in the U.S., with a preference for those located in or near Seattle, WA. Occasional travel may be expected based on business needs.
The Main Responsibilities Chief of Staff Support
- Manage the rhythm of the business for the Office of the CPO, including leadership meetings, governance cadences, and internal and external executive communications.
- Serve as a proxy and trusted advisor to the CPO in decision-making forums, aligning priorities across teams.
- Coordinate leadership off-sites and internal communications to drive clarity, alignment, and cultural impact.
- Partner closely with Corporate Communications to shape messaging and storytelling that reflects the voice of the CPO and reinforces Lumen’s HR strategy.
Strategic Leadership & Planning
- Partner with the VP of HR Strategy and Transformation to lead the end-to-end HR strategy development process.
- Drive HR’s annual and quarterly planning, including annual planning, goal setting, and governance model.
- Translate strategic vision into operational plans, tracking progress, and identifying gaps.
- Act as a change agent for the organization and aid in the development of solutions.
- Serve as executive sponsor for our Early-in-Career development program, championing the next generation of HR talent and fostering a culture of growth and mentorship.
Operational Leadership and Cross-Functional Program Delivery
- Establish and evolve the HR rhythm of business, including meeting cadences, operating mechanisms, and cross-functional ways of working that enable agility and accountability.
- Plan and execute meetings and events including HR Leadership Team strategy sessions, quarterly townhalls, weekly HR staff meetings, and weekly key process reviews.
- Provide oversight and guidance to projects of high importance.
- Identify operational bottlenecks and champion process improvements across the HR organization.
- Leverage data and analytics to drive initiatives and ensure accuracy.
Required What We Look For in a Candidate - Bachelor's degree in HR or related field, or equivalent experience.
- 12-15+ years of progressive experience with 5+ years of HR, strategy, consulting, or business operations, with at least 3 years of supporting senior executives.
- Agile and flexible, with extraordinary collaboration skills and ability to influence business-unit or functional leaders.
- Exceptional organizational skills and the ability to lead multiple high-priority projects simultaneously.
- Proven ability to lead strategic planning, influence senior leaders, and manage complex projects.
- High emotional intelligence, exceptional communication skills, and executive presence.
- Proficiency with data-driven storytelling, dashboarding, and strategic planning tools.
Preferred - Prior experience in a Chief of Staff role or within a People function at a Fortune 500 or high-growth tech company.
- Proven track record of leading HR transformation and strategic alignment across large, matrixed organizations.
Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$171,447 - $228,596 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$180,020 - $240,026 in these states: CO HI MI MN NC NH NV OR RI
$188,592 - $251,456 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn More About Lumen's Benefits (
Bonus Structure
Requisition #: 339008
Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline 07/21/2025
If you have questions about this posting, please contact support@lensa.com
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