Customer Service Representative Job at Sales Match, Miami, FL

eHpSQ2VCYkJCZ1NuakErbXFIWGhqQ3ZEMHc9PQ==
  • Sales Match
  • Miami, FL

Job Description

Job Title: Remote Customer Service Representative
Hourly Pay: $20 - $26/hour

Summary:

We’re looking for caring and dependable individuals to join our team as Remote Customer Service Representatives. In this role, you’ll help customers by phone, chat, or email, answering questions, solving basic issues, and making sure they feel heard and supported. If you enjoy helping others, want to work from home, and seek a stable job with flexibility, this could be the perfect opportunity for you!

Job Responsibilities:

  • Respond to incoming calls, emails, or chat messages from customers

  • Assist customers with order tracking, account details, or general support inquiries
  • Follow clear scripts and procedures to provide consistent and accurate support
  • Log all customer interactions, updating customer records and ensuring follow-up when necessary
  • Work closely with your team to resolve more complex issues and share helpful insights
  • Maintain a calm and friendly demeanor in all customer interactions, providing an excellent customer experience

Qualifications:

  • Excellent communication skills and a friendly, patient attitude

  • Strong organizational skills and the ability to manage multiple tasks efficiently
  • Basic computer knowledge and a willingness to learn new software and tools
  • Access to a quiet workspace with a reliable internet connection

  • Previous experience in retail, call centers, or customer-facing roles is beneficial but not required
  • Positive mindset and eagerness to learn, with training provided

Perks & Benefits:

  • Hourly pay: $20 - $26, depending on experience

  • 100% work-from-home position, with flexible scheduling options

  • Paid training and an easy-to-follow onboarding process to get you started
  • Supportive team and approachable management who foster a positive work environment
  • Opportunities for growth, with room to advance into senior roles or specialized teams

Job Tags

Remote job, Hourly pay, Flexible hours,

Similar Jobs

Lotus Sales

Summer Sales Internship - Earn $7k to $20k+ Job at Lotus Sales

 ...Job Description Job Description Make $7,000$20,000+ This Summer Sales Internship (No Experience Needed) Join a high-energy team, get real sales training, and build confidence fast. Housing options available for interns who relocate. What Youll Do: Door... 

The Slavick Company Inc

HVAC Installer Helper Job at The Slavick Company Inc

 ...Job Description Job Description Assist in installing HVAC systems to the required standards and timelines. Perform regular maintenance tasks such as replacing filters and cleaning systems. Assist in diagnosing and fixing any issues found in HVAC systems including... 

Hearing Healthcare Recruiters, LLC

Audiologist or Hearing Instrument Specialist (Oak Harbor) Job at Hearing Healthcare Recruiters, LLC

 ...Hearing Aid Provider Or Audiologist Opportunity This well-established and rapidly expanding group of private audiology practices is seeking a Hearing Aid Provider or Audiologist for their Oak Harbor, WA location. This full-time role offers a unique opportunity to step... 

Par Pacific

Rack Coordinator Job at Par Pacific

 ...the Light Products Rack Manager, the Rack Coordinator will administer/update the DV-TMS...  ...with temperature, product, truck tank, insurance, and customer/driver information. You will...  ...benefits package that includes medical, dental and vision insurance, a robust allotment... 

Ohio Transmission Corporation

Graphic Design Intern Job at Ohio Transmission Corporation

About this role Job Title: Graphic Design Intern Reports To: Senior Graphic Designer Position Overview: We're seeking a motivated and creative Graphic Design Intern to support our in-house design team. In this role, you'll help design a variety of digital...