Entry Level Customer Service Representative Job at FS Inc., Norfolk, VA

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  • FS Inc.
  • Norfolk, VA

Job Description

Job Description

Job Description

We are hiring an Entry-Level Customer Service Representative to join our fast-growing team. This role is ideal for energetic, outgoing individuals who enjoy working with people and want hands-on experience in customer service, event promotions, and sales support .

As a Customer Service Representative, you’ll be the face of our events—providing professional, friendly support, managing promotional displays, and ensuring every customer has a positive experience. No experience required —we offer paid training, mentorship, and clear advancement opportunities .

Responsibilities
  • Deliver excellent customer service at live events and promotions

  • Answer questions, resolve concerns, and engage with customers face-to-face

  • Assist with event setup, product displays, and promotional activities

  • Contribute to team goals in customer satisfaction and sales outcomes

  • Collaborate in a fun, high-energy, team-oriented environment

Qualifications
  • Strong communication and interpersonal skills

  • Outgoing, enthusiastic, and customer-focused

  • Dependable, adaptable, and eager to learn new skills

  • Ability to multitask and problem-solve in a fast-paced setting

  • Full-time availability, including some weekends

  • Previous customer service, retail, or event experience a plus (not required)

What We Offer
  • Paid training in customer service, sales, and public speaking

  • Performance bonuses and uncapped earning potential

  • Health benefits & employee perks program

  • Career advancement into leadership and management roles

  • Travel opportunities for top performers (domestic & international)

  • Supportive team culture with recognition and weekly events

Job Tags

Full time,

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