Job Description

Entry Level Wireless Sales Associate

Imagine stepping into a career where every conversation you have opens doors not just for the customer, but for your future. As an Entry Level Wireless Sales Associate with our company, you will represent AT&T services with clarity and purpose, offer real solutions, and build skills that last a lifetime. This position focuses on customer interactions, learning the ins and outs of sales and team management. Whether you're just starting out or looking to reset your path, our Entry Level Wireless Sales Associates are always learning and growing in their role.

Responsibilities

• Engage with residential customers in a friendly and professional manner to understand their wireless needs and recommend appropriate AT&T products and services during sales conversations.
• Clearly articulate the features, benefits, and value of various AT&T plans, devices, and accessories to help customers make informed purchasing decisions.
• Proactively identify opportunities to upsell and cross-sell additional AT&T offerings, ensuring customers have a comprehensive solution that meets their lifestyle.
• Process new sales orders, activations, upgrades, and other customer service transactions accurately and efficiently.
• Provide exceptional post-sale support, addressing customer inquiries, troubleshooting minor technical issues, and ensuring a positive overall experience.
• Maintain an understanding of current AT&T promotions, pricing, and product launches to provide up-to-date and accurate information to customers.
• Collaborate with Entry Level Wireless Sales Associate team members to achieve sales targets and contribute to a positive and supportive work environment.

Skills

• Ability to build rapport with customers and clearly explain wireless information.
• A genuine desire to help people and provide outstanding customer service.
• Ability to thrive in a fast-paced, goal-oriented sales environment.
• Basic computer proficiency and comfort using sales and customer management systems.
• Excellent problem-solving abilities and a proactive approach to addressing customer needs.
• Reliable and punctual, with a commitment to maintaining a consistent work schedule.

Maximize your potential earnings in a commission-based position where impact equals income. The salary range shown is the average annual earnings achieved by our current team.

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