Job Description

Marketing & e-Commerce Coordinator Welcome to Gelson's! For over 70 years, Gelson's has served Southern California shoppers with an enthusiasm for food of the highest quality. Our commitment to quality, selection and exceptional service sets us apart. We strive to exceed our customers' expectations with every visit, and we take pride in creating a positive shopping experience.We are currently searching for a Marketing & e-Commerce Coordinator to join our Marketing department in Encino. The Marketing & e-Commerce Coordinator will play a pivotal role in supporting both the Marketing and e-Commerce teams by implementing marketing strategies, managing communications, coordinating events, and providing administrative support.Come join the Gelson's team and help us continue our tradition of excellence in grocery retail.Why work with us:Be part of a dynamic team that values collaboration and innovationShowcase your administrative skills and make an impact on your department's successEmbrace a culture that prioritizes team excellenceWe are a certified best place to work in California for the third consecutive yearBenefits: We offer competitive wagesGenerous employee discountsExceptional benefit programs and a strong retirement planOpportunities for career growth and developmentResponsibilities:The Marketing & e-Commerce Coordinator will play a pivotal role in supporting both the Marketing and e-Commerce teams by implementing marketing strategies, managing communications, coordinating events, and providing administrative support. This position serves as a key liaison between the marketing department, other internal teams, external consultants, and various management areas within the organization.Your responsibilities will include:Marketing Strategy and Execution:Collaborate with the Marketing Manager to develop and implement marketing strategies that align with company objectives.Support the creation, implementation, and measurement of marketing, communications, and public relations programs.Support the development and execution of special events and promotional campaigns.Coordinate with external partners, agencies, and consultants for marketing initiatives.Communications and Content Creation:Support the marketing and e-commerce teams with drafts, reviews, and contribute to content including social media posts, email communications, advertisements, and internal communications.Assist with content planning, exclusive promotions, and support the team's overall social media strategy and execution.Ensure effective internal communication, keeping all relevant departments informed of marketing objectives and updates.Administrative Support:Manage incoming communications, including calls, emails, and mail, prioritizing and responding appropriately.Track and maintain marketing materials and inventory, reordering as needed.Coordinate job trafficking for marketing and eCommerce projects, ensuring timely completion with external designers, copywriters, and photographers.Process invoices, ensuring accuracy and submitting them to accounting.Event Management and Community Partnerships:Plan, organize, and execute special events, including cause-related marketing initiatives and community partnerships.Maintain relationships with community partners, including schools, non-profit organizations, and local businesses.Represent the company at offsite special events and support event logistics.Digital Marketing and Analytics:Execute internal and external emails and occasional support with social media/content marketing.Help monitor and report to the marketing and e-commerce teams on metrics to support ongoing performance improvements.Support market research to monitor trends, customer preferences, and competitive positioning.Regularly update the company website and ensure accurate, up-to-date content.Online Catalog ManagementInstacart & DoorDashGather and upload product photosUpdate product descriptions and detailsAdd or remove items from the catalogGelsons.com / FoodStormUpdate pricing and product descriptionsCreate and manage new product listingsTechnical SupportTroubleshoot mobile app issues for customers and storesPlatform Management - Craft (gelsons.com/FoodStorm)Create and manage online promotionsCreate new product listingsUpdate store informationUpload store-level inventoryReporting & CommunicationReport Instacart shopper incidents (based on store emails/calls)Report technical/site issues across platforms (gelsons.com, Instacart, DoorDash)Seasonal/Holiday CollectionsCoordinate product selections with internal teams (Center Store, Fresh)Create and manage seasonal collections on shop.gelsons.comSet up seasonal offers on shop.gelsons.comQualifications:Associate or bachelor's degree in business, Marketing, Communications, or a related field preferred.Minimum of 2 years of experience in marketing, communications, or public relations.Proven experience in digital marketing, content creation, and social media management.Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with graphic design tools (Photoshop, Canva, or similar).Excellent organizational skills with the ability to manage multiple tasks and meet deadlines.Experience with CMS (Content Management Systems) is a plus.How to ApplyApply today and take the first step toward a rewarding career with one of Southern California's most respected grocery chains. We are committed to fostering a friendly and inclusive work environment. Gelson's is an equal opportunity employer and encourages individuals from all backgrounds to apply.Pay range: $22.00 - $25.00 per hour Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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