Job Description

Overview

Under the direction of the Administrative Director or designee, is responsible for the set up and maintenance of the Picture Archiving Communications System (PACS) for the management of diagnostic images. Assists with managing the interfaces with other imaging information systems and assures the acquisition, transfer, and storage of data is completed appropriately. Assists in managing peripheral Imaging Systems. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Performs and leads tests of software to ensure proper operation and freedom from defects. Responsible to guide and advise subject matter experts, team members, and end-users through analysis, definition, verification, and validation to ultimately ensure that the evolving application meets the strategic needs of the TCHHN.

Responsibilities

1. Develop and implement the Picture Archive Communications System (PACS). Work with the PACS vendor to establish parameters for basic system setup and ensure that such information is programmed into the PACS. Establish a test system into which files can be loaded and upgrades can be tested. Ensure technical solutions are in compliance with IT and TCHHN policy and procedures, Joint Commission, HIPAA and other regulatory guidelines.
2. Maintain and enhance the PACS. Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Takes primary ownership for PACS and other interfaced application software and file maintenance support for break-fixes/optimizations/special updates/upgrades/implementations. Troubleshoot and resolve system problems, or escalate them to the appropriate Christ Hospital and/or vendor staff for correction; run daily processing routines; ensure that system backups are run nightly and stored daily. Apply vendor-provided software upgrades for PACS as well as other interfaced imaging informatics applications; develop upgrade plans that include thorough testing of the new features; archive files and purge to history as required, ensure that images are being transmitted to appropriate workstations, ensure images are stored in archive for future retrieval. Advise department director when additional software or hardware is needed to perform required system activities. Maintain appropriate system logs showing daily activity and problems that arise. Collaborate with IT & HTM as needed. Supports the following applications/software associated with Radiology: Vital Image, Powerscribe, Hologic, Pacscube CD burner, Auto Ray CD burner, Monitors (Diagnostic quality), Imaging modalities numerous vendors (Philips, Siemens, GE, etc.).
3. Team Building and Leadership. Train Imaging staff users on the operation of all modules comprising the PACS & Peripheral Radiology Systems, both when the system is first installed and when enhancements are available through software and/or hardware upgrades. Train other TCHHN staff (physicians, NPs, PAs) on the functionality of viewing images on PACS for ongoing patient care. Assist and mentor team members and other staff, as well as serve as an orientation resource for new employees. Develops and maintains positive relationships with the team, department members and the organization. Participates in educational and leadership opportunities to enhance professional growth and expertise.
4. Add new user accounts as needed. Create user accounts with appropriate privileges for various levels of users. Serves as a liaison within the TCHHN to provide technical solutions to meet user needs. Effectively communicates with users explaining the functioning of the application software and related systems to the users. Monitors user activity to ensure patient confidentiality.

Job Description additional task/responsibility

All other duties as assigned by Director or Manager. Access to patient records in course of normal operations to conduct the business of medical imaging is a responsibility of all designated personnel. Access of records is limited only to records that are pertinent to the patients care or regulatory requirements and only occur when necessary to carry out duties as part of the imaging team. Confidentiality and protection of all records is the responsibility of each individual. This access may occur for the following purposes: pre-procedure, during procedures, post-procedure follow-up, QA processes to ensure data accuracy, retrospective reviews for education, research or regulatory compliance, and responding to daily requests for access. Documentation of access must occur where appropriate. Refer to TCH Policies: Policy Number 2.26.153 Access to Protected Health Information and Policy Number 2.26.133 Employee Access to his or Her Own Protected Health Information.

Qualifications

KNOWLEDGE AND SKILLS (e.g. BSN required, MSN preferred): Please describe any specialized knowledge or skills required to perform the position duties. Do not personalize the job description with current associate credentials. List any special education required for this position.

EDUCATION: Bachelor of Science focusing on Computer Science or Radiology or equivalent combination of education and experience will be considered.

YEARS OF EXPERIENCE: Candidates should have at least 3-5 years of PACS experience and 2-3 years of computer and Radiology experience.

REQUIRED SKILLS AND KNOWLEDGE: The candidate should possess a good understanding of IT networking associated with PACS and other peripheral imaging IT applications and an understanding of various computer languages/coding (e.g. Unix, NT). Candidate should also have excellent interpersonal, analytical, problem-solving, written and verbal communication skills.

LICENSES REGISTRATIONS &/or CERTIFICATIONS: Other Credentials Required or Preferred: The candidate should possess a good understanding of networking.

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