Job Description

Job Description

Job description:

Job Title: Regional Property Manager (Director of Operations)

Company: Blue Bay Property Management

Location: Miami-Dade County, FL

Employment Type: Full-Time

Compensation: Competitive salary + performance-based bonus; benefits commensurate with experience

About Blue Bay

Blue Bay Property Management is a vertically integrated multifamily owner-operator with a 15-year track record in Miami-Dade County. We operate with an ownership mindset—prioritizing tenant retention, cost efficiency, asset preservation, and consistent NOI growth across a concentrated portfolio of workforce housing properties.

Position Summary

We are seeking a Regional Property Manager (Director of Operations) to oversee the day-to-day performance of our residential portfolio. This leader will manage two Property Managers and ensure operational excellence across leasing, maintenance, capital planning, compliance, and financial performance.

The ideal candidate is a hands-on field operator experienced with vintage, scattered-site assets and comfortable with full P&L accountability.

Key ResponsibilitiesPortfolio & Property Operations

• Oversee operations for 500+ units across 45 buildings within a 5-mile radius.
• Establish and enforce standards for turns/make-readies, inspections, preventive maintenance, and curb appeal.
• Drive leasing performance — manage pricing, traffic, close ratios, and marketing to meet occupancy and renewal goals.
• Manage vendor relationships, scopes, bidding, performance, and close-out documentation.

Financial & Reporting

• Own property and portfolio-level budgets, NOI delivery, and variance monitoring.
• Produce accurate and timely owner reports, variance analyses, and actionable recommendations.
• Partner with accounting on P&L accuracy, payables/receivables, and monthly close timelines.

Maintenance & Capital Planning

• Ensure service quality standards for work orders, preventive maintenance, and response times.
• Prioritize CapEx vs. OpEx spending aligned with asset strategies; coordinate permitting, scopes, and project close-outs.
• Oversee compliance with life-safety standards and building systems; maintain up-to-date vendor documentation.

Compliance & Risk Management

• Navigate Miami-Dade permitting, insurance, and building recertification processes.
• Ensure compliance with Fair Housing, Section 8/HAP, and all local codes.
• Manage city notices, inspections, and required documentation with timely follow-up.

Leadership & Culture

• Lead and develop two Property Managers and their leasing/maintenance teams.
• Establish goals, conduct one-on-ones, and maintain a structured coaching cadence.
• Model professionalism, field-first leadership, and clear, respectful communication.

Systems & Tools

• Champion effective use of AppFolio, Paychex, and Microsoft 365 (Teams, SharePoint, Excel) .
• Develop simple operational dashboards for renewals, turns, delinquency, work orders, and budget performance.

Qualifications

Education

• Bachelor’s degree in Business, Real Estate, or related field required; Master’s preferred.

Licensing & Certifications

• Active or obtainable Florida Real Estate License required.
• CPM (IREM) or CAM (NAA) preferred.
• OSHA/EPA safety certifications a plus.

Experience

• 10+ years in multifamily property management, including at least 5 years in a regional or senior operations role.
• Proven success managing 500–1,000+ units , including vintage (1960–1980) and workforce housing assets.
• Demonstrated P&L and NOI accountability.

Technical Skills

• Proficiency in AppFolio, Paychex, and Microsoft 365.
• Familiarity with Miami-Dade permitting, insurance, and recertification processes.

Leadership & Communication

• Experienced in managing property, leasing, and maintenance teams.
• Decisive, organized, and calm under pressure with strong field execution skills.

Regulatory Knowledge

• Working knowledge of Fair Housing laws, Section 8, and local compliance reporting.

Personal Attributes

• Strategic, reliable, and detail-oriented with a strong sense of ownership.
• Hands-on operator who thrives in a family-office culture.

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