Job Description

About the Role

Petco’s Strategy & Transformation team drives enterprise-wide initiatives that shape the future of our omnichannel pet care ecosystem — from new business incubation and digital retail growth to strategic partnerships and operational transformation.

We’re looking for a Senior Manager, Retail Strategy & Transformation with a consulting background and deep retail experience to lead strategic growth initiatives across Petco’s retail, digital, and services businesses. This role is ideal for someone from a Big 4 or top-tier consulting firm (Deloitte, Accenture, BCG, etc.) who has worked with leading retail or consumer clients and is ready to move into an operator role.

You’ll work cross-functionally with leaders in Merchandising, eCommerce, Supply Chain, Real Estate, and Marketing to identify new opportunities, assess markets, and turn bold ideas into scalable business outcomes.

Key Responsibilities

Strategy Development & Incubation

• Partner with senior leadership to assess and incubate new business opportunities (e.g., Pet Rx, Pet Insurance, Digital Retail, Repeat Delivery).
• Conduct market and competitive assessments to identify growth areas, partnerships, or potential acquisitions.
• Translate high-level concepts into executable business plans with clear KPIs, financial models, and go-to-market strategies.
• Lead “tiger team” initiatives — fast-moving, cross-functional projects focused on testing and scaling high-impact ideas.

Transformation & Execution

• Lead cross-functional teams to execute transformation initiatives that improve customer experience, operational efficiency, and retail innovation.
• Drive change management to ensure successful adoption of new capabilities, processes, and technologies across the business.

Strategic Partnerships & Business Development

• Evaluate and manage strategic partnerships and ecosystem opportunities (e.g., insurance, pharmacy, digital services).
• Support M&A exploration, partnership structures, and capability build vs. buy analyses.

Retail & Omnichannel Expertise

• Leverage deep retail and eCommerce knowledge to advise on front-end (store experience, merchandising, customer engagement) and back-end (supply chain, inventory, fulfillment) transformation efforts.
• Collaborate with real estate, merchandising, and digital teams to optimize store strategy, omnichannel growth, and traffic-driving initiatives.

Qualifications

• Bachelor’s degree in Business, Economics, or related field; MBA preferred .
• 7+ years of experience in management consulting or strategy , preferably with Big 4 or top-tier firms (Deloitte, Accenture, BCG, Bain).
• Significant experience in retail, consumer, or digital commerce strategy — including supply chain, store operations, or eCommerce.
• Proven ability to incubate and scale new business initiatives or partnerships.
• Strong analytical, financial modeling, and storytelling skills.
• Excellent communication, stakeholder management, and influence at senior levels.
• Experience leading cross-functional “tiger teams” and driving measurable transformation outcomes.

Why Join Us

At Petco, you’ll be part of a purpose-driven organization that’s transforming the pet care industry — blending digital innovation, retail excellence, and new business models to improve the lives of pets, pet parents, and our planet.

This is a rare opportunity to shape the future of Petco’s retail ecosystem , help scale new ventures like Pet Rx , and lead high-visibility projects that have direct C-suite sponsorship and measurable business impact.

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