Job Description
Outreach Specialist - Elder Care Focus
Switchboard Hiring is looking for an Outreach Specialist on behalf of our client, a mission-driven healthcare startup. This is your chance to make a direct impact on families facing one of life's most challenging journeys.
Switchboard is a recruiting agency that works with multiple companies on their hiring efforts. Jobs are posted confidentially; client name and company details will be given to qualified candidates during their first interview.
Job Details
Location: Remote (US-based only)
Hours: Full-time and Part-time schedules available
Compensation: $20-22 per hour + performance bonus
Benefits: Full health/dental/vision coverage, flexible PTO, professional development budget, equity participation
Sponsorship: This role is open to those within the US with legal authorization to work. Sponsorship not available.
About This Role
As the Outreach Specialist you will:
Make outbound calls to connect with caregivers and families (we provide the call list)
Guide eligible caregivers through enrollment in free support program
Listen with empathy and identify each family's unique needs
Track outreach efforts and maintain accurate records in our CRM
Collaborate with our coaching team to ensure seamless handoff after enrollment
Who We Are Looking For
Experience in healthcare, caregiving, or family support roles
Personal connection to Alzheimer's or dementia care
Previous experience making outbound calls and building rapport over the phone
Natural empathy combined with professional communication skills
Interview Process
Application - think of this as your first interview!
Personality Assessment
Hiring Manager Interview
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